GB Connections Strengthens Technical Support and Customer Service Capabilities With Two Key ...

GB Connections LLC announced today the promotion of Justin Knappe to Director of Technical Sales and the appointment of Tyler ...
Forbes

The Evolution Of Customer Support And Why It’s Time To Rethink Its Role (Again)

When I was a developer in 2002, I joined a startup computer software company as a product support engineer. In this support role, my developer mindset gave me a unique perspective of the ...